DO YOU'VE A QUESTION?

Currently, we only ship within the United Kingdom. All orders within this area qualify for free shipping, with no hidden fees.

Orders are processed within 1-2 business days, Monday through Friday. The estimated delivery time is 4-6 business days, depending on your location.

Once your order has been shipped, you will receive a tracking number via email. You can track your order through the courier service's website or directly on our website using the provided tracking number.

> Track Your Order

If you wish to modify or cancel your order, please contact our customer service as soon as possible. Orders placed over the weekend will be processed the next business day, so there may be a short window to make changes.

You can return items within 30 days of the delivery date. Items must be in their original condition, unused, with all tags attached, and in the original packaging. Gift cards in the future are excluded from returns.

> Return & Refund

To start a return or exchange, contact our customer service with your order number and reason for the return. Our team will provide return authorisation and instructions on how to ship the item back. Please note that return shipping costs are the responsibility of the customer.

Refunds are processed within 7 business days after the returned item has been inspected. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

If you receive a defective or damaged item, please contact us immediately. Provide a detailed description and photos of the damage, and we will arrange for a return, replacement, or refund based on your preference.

> Contact

Yes, we offer warranties on products that have manufacturing defects or become faulty after use within the warranty period. Contact customer service to file a warranty claim.

We accept major payment methods including Visa, Mastercard, American Express, Apple Pay, Google Pay, UnionPay, and Shop Pay. All transactions are secured using industry-standard encryption protocols like SSL to protect your payment information.

We protect customers’ privacy by using secure encryption for data transmission and complying with privacy regulations. Your personal data is only used for processing orders and is not shared with third parties without your consent.

Our website uses cookies to enhance user experience and track site usage. By using our site, you agree to our use of cookies as described in our cookie policy, which can be reviewed on our website.

We provide detailed size guides and product descriptions on our website to help you choose the correct size or version of a product. If you need further assistance, our customer service team is available to help.

You can sign up for our newsletter on our website to receive information about upcoming promotions, discounts, and new product launches.

To register you can fill in your e-mail here below!

Typically, only one discount code can be applied per order. Please refer to the specific terms and conditions of each promotion for more details.